Effective Date: 26 July 2025
WyzeCloud, LLC and our affiliated companies and brands (“WyzeClou”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our software products, or otherwise interact with us.
1. Information We Collect
A. Information You Provide to Us
We collect personal information that you voluntarily provide to us, including:
- Your name, email address, phone number, job title, company name, and other contact information
- Information provided via forms, surveys, and customer support requests
- Login credentials and user profile information
B. Information Collected Automatically
When you interact with our services, we automatically collect:
- IP address, browser type, device type, operating system, and referring URLs
- Usage data, such as pages visited, time spent on site, and session duration
- Cookie and tracking data (see Section 5)
C. Information from Customers Using Our Services
For clients using our platform, we may process data you upload or input into our systems, including:
- Documents, billing records, time entries, and metadata tied to legal matters
- Contact information for authorized users or clients, as provided by you
2. How We Use Your Information
We may use your information to:
- Provide, operate, and maintain our software and services
- Respond to support requests, questions, and inquiries
- Improve, personalize, and expand our offerings
- Send service updates, newsletters, product announcements, and promotional content
- Ensure security, prevent fraud, and comply with legal obligations
3. Communications Preferences
Email Communications
By providing your email address, you consent to receive emails from WyzeCloud regarding product updates, company news, service notifications, and promotional offers.
- You may opt in to receive marketing communications during sign-up or by subscribing through our website.
- You may opt out at any time by clicking the “Unsubscribe” link included in our emails or by contacting us at admin@wyzecloud.com.
- Note: Even if you opt out of marketing emails, we may still send important account- or service-related emails.
SMS (Text Message) Communications
By providing your mobile number and consenting where applicable, you agree to receive SMS messages from WyzeCloud, which may include service updates, support alerts, or promotional offers.
- Message and data rates may apply based on your carrier and plan.
- To opt in, you may subscribe during registration or by submitting an SMS consent form.
- To opt out, reply “STOP” to any message or contact us at admin@wyzecloud.com.
- For help, reply “HELP” or email us.
- Opting out of promotional texts will not affect transactional or service-related text messages.
4. Sharing of Information
We do not sell or rent your personal data. We may share your information with:
- Third-party service providers who support our operations (e.g., cloud hosting, analytics, CRM)
- Legal authorities, when required to comply with law or legal process
- Parties to a business transfer, such as a merger, acquisition, or asset sale
All third parties are contractually required to maintain the confidentiality and security of your data.
5. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience. These may include:
- Session cookies to track login and navigation
- Analytics tools (e.g., Google Analytics) to understand usage patterns
- Preference cookies to remember your settings
You may adjust your browser settings to decline cookies or alert you when cookies are being used.
6. Data Retention
We retain personal information for as long as necessary to:
- Provide services and fulfill contractual obligations
- Comply with legal and regulatory requirements
- Resolve disputes and enforce our agreements
If you wish to request deletion of your data, contact us at admin@wyzecloud.com.
7. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access, correct, or delete your personal data
- Object to or restrict certain processing activities
- Withdraw your consent at any time
To exercise these rights, email us at admin@wyzecloud.com.
8. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect information from anyone under this age. If we discover such data, we will promptly delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.
10. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:
Email: admin@wyzecloud.com
Website: https://www.wyzecloud.com